Privacy Policy Gembet APK — How We Protect Your Personal Data

1 Privacy Policy Introduction & Scope

This Privacy Policy explains how gembet apk ("we", "Platform") collects, uses, stores, and protects your personal information when you use our services through the gembet apk website or mobile app.

This document applies to all registered users and visitors accessing our platform. By continuing to use gembet apk services, you agree to the data collection and usage practices described in this policy. If you do not agree, you are required to discontinue use of our platform.

2 Types of Personal Data We Collect

Gembet APK collects your personal data through several means — information you provide directly during registration, data generated automatically while you use the platform, and information from the KYC process.

We only collect data that is necessary for the stated purposes. We do not collect information that is irrelevant to the operation of the platform.

3 How Your Personal Data Is Used

The data we collect is used solely for the following purposes, and not for any other purpose without your consent:

• Process account registration and verify your identity through the KYC process.
• Process deposits, withdrawals, and financial transactions you carry out on the platform.
• Provide effective customer support when you contact our team.
• Send important notifications related to your account, security, and platform changes.
• Comply with legal requirements and anti-money laundering (AML) regulations.
• Detect and prevent fraud, hacking, and suspicious activity.
• Improve and optimise the user experience based on aggregate, anonymised usage patterns.
• Send promotional offers and platform updates to users who have consented to receive them.

4 Data Sharing & Disclosure

Gembet APK does not share your personal data with external parties except in the following limited and permitted circumstances:

• Payment Service Provider: Data required to process transactions is shared with authorised payment gateways such as FPX and e-wallet providers — only the minimum data necessary to process the relevant transaction.
• Legal Authorities: Gembet APK will disclose data when required by court order, law, or direction from a legitimate enforcement agency.
• KYC Service Provider: Identity verification documents are shared with third-party KYC service providers that are audited and bound by strict confidentiality agreements.
• Security Audit: Independent security auditors appointed by us may access data within a limited audit scope, subject to confidentiality agreements.

5 Data Retention Period

We retain your personal data for as long as your account is active or as needed to provide services to you. After account closure, data is retained for the following periods based on data type and legal requirements:

• Financial transaction records: 7 years — in line with Malaysia's tax and accounting legal requirements.
• KYC and identity verification documents: 5 years after account closure — AML requirement.
• Customer support communication logs: 2 years after the last interaction.
• Technical log and activity data: 12 months from the date of generation.
• Game and betting data: 3 years for audit and dispute purposes.

Once the specified retention period has elapsed, data is securely deleted using methods that ensure it cannot be recovered. You may request early deletion of your data by contacting our support team, subject to applicable legal retention requirements.

6 Cookies & Tracking Technologies

The gembet apk platform uses cookies and similar tracking technologies to enhance the user experience and maintain the security of your session. The cookies we use fall into several categories:

• Essential Cookies: Required for core platform functions such as session login and security. Cannot be disabled as they are essential to service operations.
• Performance Cookies: Collect information about how you use the platform (anonymously) to help us improve the user experience.
• Functional Cookies: Store your preferences such as language, display settings, and login information for your convenience.

You can manage cookie settings through your browser. However, disabling essential cookies may affect your ability to use certain platform features properly.

7 Your Rights as a User

Under Malaysia's Personal Data Protection Act (PDPA) 2010 and our own policy, you have the following rights regarding your personal data:

To exercise any of the rights above, contact our support team via live chat in the gembet apk. We will process your request within 14 business days.

8 KYC & Identity Verification Process

The KYC (Know Your Customer) process is a legal requirement under anti-money laundering (AML) regulations applicable to online betting platforms. Gembet APK is required to verify the identity of every user before permitting financial transactions that exceed certain limits.

Documents collected during KYC — including ID card images and verification selfies — are stored on dedicated servers, segregated from general user data, and protected with additional security layers. Access to KYC documents is restricted to the compliance team only.

• KYC documents are transmitted using encrypted HTTPS connections.
• Document images are not stored on your device after submission.
• The KYC review process is typically completed within 24 business hours.
• KYC documents are not used for any purpose other than identity verification and AML compliance.

9 Data Security Measures

Gembet APK continuously invests in security infrastructure to protect your personal data. Among the technical and organisational measures we implement:

• 256-bit SSL encryption for all communications between users and the server.
• AES-256 encryption for data stored in the database.
• Two-factor authentication (2FA) is available and encouraged for all accounts.
• 24/7 security monitoring by a dedicated cybersecurity team.
• Regular penetration testing conducted by independent security firms.
• Mandatory data security training for all staff who handle user data.
• Automatic encrypted data backups to geographically separate locations.

10 Privacy Policy Amendments

Gembet APK reserves the right to update this privacy policy from time to time to reflect changes in our practices, technology used, legal requirements, or other operational reasons. The date of the last update will always be displayed at the top of this document.

For significant amendments — particularly those involving changes to how we use your data — we will notify you via in-app notification or email at least 14 days before the amendment takes effect, giving you sufficient time to review the changes.

Continued use of the gembet apk platform after the effective date of any amendment constitutes acceptance of the updated policy. If you do not agree with the changes, you have the right to close your account by contacting our support team.